Upholding the privacy of a client is a pivotal concern here at UK Geeks Ltd. And as a policy when implemented on UK Geeks Ltd. sites, it gives a good understanding of how personal information is collected, used and disseminated by the organization.
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Collection of Personal Information

At UK Geeks Ltd, personal information of clients is sourced through sites and applications. The information is either submitted by users on sites or is otherwise collected when they furnish it while using an application. The information is not only inclusive of names and e-mail addresses but also demographic information related to gender, education, date of birth, preferences, interests and any other information requested from time to time. Popular methods of information collection end up comprising of Cookies and Call Recording.

Cookies

Cookies as small files collect a clients’ personal information and their overall experience with a site. And what all steps can be further taken to improve on it. Cookies as a popular medium end up counting the number of computers accessing a site, personalizing the overall experience and remembering a PC user’s preference. In case a browser is set not to accept cookies or reject cookies, you may not be able to access certain features or services of our sites.

Call Recording

For Internal monitoring and raising up the quality of services, UK Geeks Ltd. reserves the right to record calls. However, respecting the wishes of clients, we at UK Geeks Ltd. give them the right to either disconnect a call being recorded or otherwise asking the organization to not record the call at all.

Usage clauses pertaining to personal information

The personal information collected by UK Geeks Ltd. is used to improve a client’s overall experience with the services. The same information also ends up going a long way towards:
  • Improving a client’s overall experience not only with the sites but with the overall applications
  • For not only providing a proper response to comments and questions but also ensuring a flawless customer experience
  • Using the same information for sending clients information related to their accounts, services, confirmations, invoices, technical notices, updates, security alerts, support and administrative messages
  • For sending information about new promotions, products and services offered by UK Geeks Ltd. and its channel partners
  • Conducting an analysis to gauge the relative success or failure of promotions

Upholding the client confidentiality

UK Geeks Ltd. takes reasonable security measures to protect a client’s personal information from being misused, falling prey to unauthorized access, disclosure, alteration, and destruction. But then again please be aware despite the organization’s best efforts, no security measures would be considered to be full-proof. As a part of the same privacy policy, UK Geeks Ltd. ends up giving clients an opportunity to opt out of receiving promotional emails from UK Geeks Ltd. by mailing their request at info@ukgeeksltd.com. While at the same instance also using the same privacy clause to not only put a stop to any promotional marketing but also any information sharing taking place between third parties. Again, allowing them to do the same by sending an email at support@ukgeeksltd.com.

Changes to the Privacy Clause

In case of any changes to personal information, UK Geeks Ltd. encourages its clients to correct or update the information in the shortest time span possible. UK Geeks Ltd. may also end up changing this Policy from time to time. And in case if any changes are made to the Policy, the company will also end up changing the "Last Updated" date as and when it would really happen. Further, if there are any material changes to the policy, UK Geeks Ltd. will end up notifying its clients directly.

Questions about the Privacy Policy

In case if you have any unresolved queries with regards to UK Geeks Ltd. privacy policy, please get in touch with the company at support@ukgeeksltd.com